🌟 Most Deployed Humanoid Service Robot in Asia

CRUZR
Humanoid Service Robot

The most human-like AI service robot for hospitality, retail, and exhibitions. Delivers immersive interactions in 50+ languages, 24/7.

50+
Languages
10 h
Battery Life
0.3 s
Face Recog.
CRUZR Humanoid Service Robot
Key Features

Why Choose CRUZR?

Designed to embody your brand and delight every visitor with genuine AI-powered warmth.

Voice AI & NLP

State-of-the-art natural language understanding enables fluid, context-aware conversations in 50+ languages with 96% intent accuracy.

  • 50+ languages & dialects supported
  • Context-aware multi-turn dialogue
  • Custom knowledge base integration

Face Recognition & Emotion AI

RGB-D cameras combined with deep learning models identify registered visitors, detect mood, and tailor responses for personalized interactions.

  • Face recognition in 0.3 seconds
  • 7-category emotion detection
  • Personalized greeting & interaction history

Open App Ecosystem

A rich SDK and pre-built application marketplace lets enterprises deploy custom scenarios β€” from receptionist workflows to interactive kiosks.

  • SDK: Python, Java, Node.js, REST API
  • 200+ pre-built apps in marketplace
  • Custom UI design tool (no-code)
Specifications

Technical Specifications

CRUZR Technical Drawing
Model
CRUZR
Height
1,450 mm
Weight
78 kg
Display
8" Chest Screen + 14" Facial LED Array
Voice Languages
50+
Navigation
LiDAR + RGB-D SLAM
Speed
0–0.8 m/s (adjustable)
Battery
48V/60Ah (10h runtime)
Charging
Auto docking (3.5h full)
Emotional Expression
36 facial expressions
Arms
2Γ— 6-DOF articulated arms
Connectivity
Wi-Fi 6, 4G LTE, Bluetooth 5.0
Operating Temp
0Β°C ~ 40Β°C
Certification
CE, FCC, ISO 13482
Warranty
2 Years + Software Updates
Use Cases

Where CRUZR Thrives

Deployed in 1,000+ venues across 70 countries.

Hotel Reception

Hotel Reception

  • βœ“ Check-in guidance & floor directions
  • βœ“ Concierge FAQ in guest's language
  • βœ“ Upsell services with personalized offers
Retail & Showrooms

Retail & Showrooms

  • βœ“ Product introduction & recommendations
  • βœ“ Queue management & promotion display
  • βœ“ CRM data integration for VIP customers
Exhibition Halls

Exhibition Halls

  • βœ“ Multilingual guided tours
  • βœ“ Interactive exhibit explanations
  • βœ“ Visitor flow analytics & heat maps
Corporate Lobbies

Corporate Lobbies

  • βœ“ Visitor registration & badge printing
  • βœ“ Meeting room wayfinding
  • βœ“ Guest notification to host employee
Paris Airport CRUZR
✈️ Featured Case Study

Paris CDG Airport
50+ CRUZR Units

  • +35% passenger satisfaction score

  • -40% staff workload for wayfinding

  • 12 languages served simultaneously

  • 98% query resolution rate

Frequently Asked Questions

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Ready to Elevate Your Customer Experience?

Join 1,000+ venues worldwide using CRUZR. Schedule your personalized demo today.